Partner Service Charter
Content
- Introduction
- About GX
- In-Country Partner Team
- GX Service Offerings
- Partnership & Service Levels
- Communication Channels & Protocols
- Invoicing & Payment Expectations
- Escalation Protocol
- Lessons Learned & Continuous Improvement
- Compliance Review
- Knowledge Base Management
- Quarterly Service Review
- Partner Referral Program
About Global Expansion
Global Expansion is an advisory EOR that flexes to our clients' needs. We combine expert guidance with dedicated service to help our clients hire anyone, anywhere, without limits.
What GX is known for
Trusted advisor
An advisory EOR offering tailored, strategic advice, always going above and beyond to listen and support, drawing on the expertise of our trusted partners.
Flexibility
As an advisory EOR, we tailor our service to fit each client's needs rather than forcing a fixed mold.
People first
We assign real people who build real relationships, the human touch behind every engagement.
What service excellence looks like
We strive to exceed the expectations of our employees and clients by providing great service and staying ahead of their needs. We do our best to anticipate what clients might need or ask, and we collaborate closely with our local partners to be as efficient and helpful as possible. We're always happy to go the extra mile, and we love to work with partners who share that same approach to service.
Next: In-Country Partner Team