We expect GX partners to submit accurate, compliant invoices in line with the GX payment calendar or other pre-agreed payroll timelines. Partners must:

• specify the date funds must be received to enable salary disbursements
• provide advance notice of any invoicing or payment risks
• supply supporting information validating invoices (including a payroll gross-to-net file and a prior-month variance analysis)
• acknowledge the proof of payment and remittance advice GX sends, and
• provide proof of payment (POP) for all salary, statutory, and other disbursements related to employees on service.

Next: Escalation Protocol