Global Expansion operates two service models for our clients. GX1 notifications and your dashboard will identify the model for each employee under "Employees' Service Type".

Advisory

High-touch experience

GX manages all client and employee communications directly. Please forward any employee communications through to the GX team. An advisory EOR offering tailored,  strategic advice, always going above and  beyond to listen and support, drawing on the expertise of our trusted partners.

Core

Tech-driven self-service

We may direct Core employees to communicate with partners directly. Please keep GX in copy of any direct communications with these employees.

NOTE: There could be reasons why, as the legal employer, direct contact with the employee is necessary. For instance, when it comes to local language constraints, compliance, timezone or complexity. We ask that GX is always in copy of these communications or where necessary informed separately.

Next: Partnership & Service Levels